Remote Customer Service Representative Job at Call Control, LLC, Macon, GA

  • Call Control, LLC
  • Macon, GA

Job Description

Job Description

Job Description

Our Work from Home Customer Service Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want people with personalities that will show through on the phone, who love making an impact with every customer interaction.

If you’re someone who is confident in a high-volume, outbound-focused role, we’d like to hear from you.

Note: All applications, interviews, orientation, and training will be completed virtually.

Job Duties:

  • Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers.
  • Schedule service appointments and answer basic inquiries as needed.
  • Project a friendly and helpful demeanor while communicating with customers.
  • Gather and update customer and vehicle information.
  • Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls.
  • Work efficiently and effectively in a team-based environment.
  • Conduct outbound calls following a pre-designed script and schedule service appointments according to promotional offers.
  • Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Our benefits programs were designed with our team members’ preferences in mind. Some of the benefits offered are:

  • Simple IRA Retirement Plan with 3% company match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account
  • Paid Time Off
  • Merit based rewards system
  • Semi-Annual Pay and Performance reviews

Eligible Applicants must be located within one of the following states:

  • Georgia
  • North Carolina
  • Ohio
  • Pennsylvania
  • Texas
  • West Virginia

Job Tags

Work from home

Similar Jobs

Franciscan Health

CDI Education Specialist Job at Franciscan Health

 ...Work From Home Work From Home, Indiana 46544 The CDI Education Specialist is critical for conducting CDI training and developing training...  ..., easy-to-understand ways - Required ~ Patient and adaptable trainer who adjusts methods to meet individual learning... 

PharmaLogic

Delivery Courier (Driver) Job at PharmaLogic

 ...: Pay Type: Hourly Pay Rate: $20.00 Reports To: Pharmacy Manager Role Summary: The Driver will play an essential...  ...Job Responsibilities and Duties: Ensures the timely delivery of nuclear pharmacy products to predetermined customers on specific... 

AXS Group

Manager, Payments and Fraud Analytics Job at AXS Group

 ...thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world....  ...RoleAXS is seeking a Manager, Payments and Fraud to lead macro-level analytics for AXS payment performance and fraud risk. The role uses... 

LGBT National Help Center

Transgender Teen Chat Room Moderator Job at LGBT National Help Center

 ...over ten years the LGBT National Help Center has been running online chatrooms for LGBTQ+ youth giving young people a space to find...  ...and just plain be kids in a queer online space, together. Our moderated chatrooms provide a space for young people, especially one may... 

outh Carolina United Methodist Conference

Music Director Job at outh Carolina United Methodist Conference

 ...Aldersgate UMC in Sumter SC is seeking a part-time Music Director. The church is primarily traditional but would like occasional contemporary songs as part of Sunday Morning Worship.The Music Director will work with the Sr. Pastor and Worship Team to plan and implement...